Frequently Asked Questions
Everything you need to know about the sweetest spot on earth.
How do you ensure candy doesn't melt during shipping?
During warmer months, we highly recommend purchasing an insulated shipping kit with cold packs. We also suggest choosing expedited shipping to minimize time in transit, as we cannot be responsible for heat damage once the package leaves our climate-controlled warehouse.
What is your return policy for food items?
To ensure the safety and health of our customers, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact our customer service team within 48 hours of delivery for a resolution.
Do you offer bulk discounts for events or parties?
Yes! We specialize in bulk candy for weddings, corporate events, and parties. Many of our items are available at wholesale pricing when purchased by the case. Please contact our sales team for specific quotes on large volume orders.
Can I find sugar-free or allergen-friendly options?
Absolutely. We carry a wide variety of sugar-free, gluten-free, and nut-free candies. You can use our website filters to browse by dietary requirement, though we always recommend checking the individual product packaging for the most accurate ingredient information.
How long will it take for my candy to arrive?
Most orders are processed within 1-2 business days. Shipping times vary based on your location and the shipping method selected at checkout, typically ranging from 2 to 7 business days for standard ground delivery.
Do you ship internationally?
Currently, we ship to addresses within the United States and Canada. Please note that international shipments may be subject to customs fees and longer transit times depending on the destination's regulations.